TYPES OF PAYMENT ACCEPTED

Payment is accepted through Paypal (major credit cards are accepted through this method and you do not have to be a registered member of Paypal to use these facilities), direct deposit, cheque and cash.  

Layby is available on request.

ATTENDANCE AT SHOWS/EVENTS

As I attend shows and events exhibiting the  jewellery you see here, there may be the very rare occasion that an item you select has already sold.  If this happens, I will contact you as soon as I receive your order and you may either have your payment refunded or put towards another selection.

RETURNS

All items from Annette Piper Dip. Gem. Handcrafted Jewellery are fully guaranteed. 

Purchasing over the internet can mean your expectations are different to the reality of the item once it arrives.  Should you find that any item from Annette Piper Dip. Gem. Handcrafted Jewellery (that was purchased online) does meet your expectations, please advise within 3 days of receipt to arrange the return of the item - in the same condition as received - and to organise either a replacement item or a refund of your payment.  

Should there be a breakage or problem (not caused by mistreatment) it will be repaired free of charge.  Please contact me to discuss returning the item.   Should the stones/pearls be damaged please note that it is possible that identical or very similar replacements may not be available.

If an item has been damaged during delivery to you, please contact me as soon as the damage is noted.

Repeated repairs due to damage and heavy wear and tear may incur a repair charge.  

Should an item need to be returned to me for repair, exchange or refund, please note that registered post is required and that this postage is at your own cost.

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PRIVACY POLICY

The only personal information collected is that which you specifically provide.

Your personal information is handled securely and will only be used to deliver the services you have requested from the site.

If requested, your personal information will be used to inform you of new products or other relevant information that may be of interest to you.

Your personal information will NOT be sold to other parties.

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CONTACT DETAILS

You can contact me through the Contact Us option on the menu or email me at annette@annettepiper.com

Alternately you can send mail to "Peridot" Coolah NSW 2843.

Or telephone me on (61) 02 63774556