  
POSTAGE/SHIPPING
Australia - Registered Post is free.
Overseas destinations - normal airmail postage is free. Additional insurance can be purchased and is recommended.
PACKAGING
All items are gift wrapped in tissue, organza, boxes and ribbon - after all every item is a gift, even if it's just for you!
TYPES OF PAYMENT ACCEPTED
Payment is accepted through Paypal (major credit cards are accepted through this method and you do not have to be a registered member of Paypal to use these facilities), direct deposit, cheque and cash.
Layby is available on request.
ATTENDANCE AT SHOWS/EVENTS
As I attend shows and events exhibiting the jewellery you see here, there may be the very rare occasion that an item you select has already sold. If this happens, I will contact you as soon as I receive your order and you may either have your payment refunded or put towards another selection.
RETURNS
All items from Annette Piper Dip. Gem. Handcrafted Jewellery are fully guaranteed.
Purchasing over the internet can mean your expectations are different to the reality of the item once it arrives. Should you find that any item from Annette Piper Dip. Gem. Handcrafted Jewellery (that was purchased online) does meet your expectations, please advise within 3 days of receipt to arrange the return of the item - in the same condition as received - and to organise either a replacement item or a refund of your payment.
Should there be a breakage or problem (not caused by mistreatment) it will be repaired free of charge. Please contact me to discuss returning the item. Should the stones/pearls be damaged please note that it is possible that identical or very similar replacements may not be available.
If an item has been damaged during delivery to you, please contact me as soon as the damage is noted.
Repeated repairs due to damage and heavy wear and tear may incur a repair charge.
Should an item need to be returned to me for repair, exchange or refund, please note that registered post is required and that this postage is at your own cost.
PHOTOGRAPHY
Every effort has been made to represent the jewellery shown as accurately as possible. Please be aware that many of the photographs are taken in extreme close up to show detail, therefore, please pay special attention to the measurements given in the descriptions to confirm the size.
Photographs are taken in natural light and on a white background. Some photos can be slightly adjusted in brightness and contrast to show colours as close to the actual piece as possible. Also, please be aware that different monitors can show different colours, so please be guided by the description as well as the photographs.
Please feel free to email me if you would like to enquire more about a particular piece or would like to see further photos of it.
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PRIVACY POLICY
The only personal information collected is that which you specifically provide.
Your personal information is handled securely and will only be used to deliver the services you have requested from the site.
If requested, your personal information will be used to inform you of new products or other relevant information that may be of interest to you.
Your personal information will NOT be sold to other parties.
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CONTACT DETAILS
You can contact me through the Contact Us option on the menu or email me at annette@annettepiper.com
Alternately you can send mail to "Peridot" Coolah NSW 2843.
Or telephone me on (61) 02 63774556
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